North America-Based Technology Solutions Provider Enhances Pre- Sales and Post-Sales Operations with ServiceNow
A leading technology solutions provider, operating one of the largest fiber infrastructure networks in the United States, sought to optimize its pre-sales and post-sales operations. By leveraging ServiceNow implementation, the client aimed to:
- Unify sales pipeline, account, and contact management
- Streamline processes for disconnects, upgrades, and renewals
- Ensure a seamless transition from sales to project execution
Partnering with our certified ServiceNow experts, the client successfully achieved:
- Streamlined quote management, estimates, and contracts
- Seamless integration of marketing and pre-sales operations
- Scalable solution designed to support cross-departmental operations
Download the full case study to learn more about the client’s requirements and discover how our tailored ServiceNow implementation helped them.